About Us

The Company

LifeTrac is a trusted resource in the healthcare benefits industry for making difficult cases easier to manage. Through our specialized “Tracs,” we are equipped to assist with these complex cases that can be costly and time-consuming.

Services from LifeTrac help clients offer their members access to leading medical facilities and physicians at negotiated rates.

In addition to establishing contractual agreements, we perform referral processing, claim repricing and reporting for clients. On-staff clinical resources at LifeTrac also offer clients information that can help them in managing their members’ complicated therapies and procedures.

Headquartered in Bloomington, MN, LifeTrac was founded in 1988 to offer solutions that focus on high-cost, low-frequency medical events.

Clients include insurance, reinsurance and stop loss companies, as well as employer-funded health plans, third party administrators and health management organizations.

The People

LifeTrac people are happy to hear from you and look forward to serving you. Your benefits solutions team — clinical, contracting, claims and client services — interact daily to provide dedicated and responsive support. Working together in one location means our team is here for you.

  • Our nurses deal with complex cases every day and have the proper resources at their fingertips, saving you valuable time.
  • We have knowledge of complex disease processes and treatment options and provide information that can help you manage your members’ complicated therapies and procedures.
  • Our relationships with top clinical providers and physicians give us insights into the nuances of the different facilities.
  • Agile and able to customize, we adapt to your business needs.
  • Our clinical team, consisting of our chief medical officer, medical advisors and clinical nurse specialists, is your dedicated resource, keeping current on emerging technologies and industry therapies.
  • Our commitment to timely and accurate claims repricing prevents unnecessary rework.
  • We have experience assisting our international clients in accessing care in the United States.
  • LifeTrac leadership is dedicated to finding solutions to help you minimize risk and maximize potential outcomes across all of our Tracs. Positive clinical and financial outcomes help patients and payer alike.

LifeTrac is a close-knit organization, providing exceptional customer service and a consistent process for all our products and services.


LifeTrac focuses on delivering what you need, when you need it — experience, access, information and support — through our easy- to-use web tools and personal consultation.

  •  Experience
  •  Access
  •  Confidence
  •  Information
  •  Support
  •  Accuracy
  •  Ease of Use

LifeTrac is your partner to provide clinical support as you manage your members who have complex medical conditions.

Let LifeTrac make difficult easier.